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New Player's Q&A

01

How to Register?                 Register Now!!!

  • Complete your information on Register page.

  • Submit it, then you are VIP1.

  • The members of VIP1 who can deposit money and play games.

  • If you want to withdraw, please upgrade your level to VIP2.

02

How to Apply Register Bonus?

  • Visit "Member Center" and click "Profile" to provide your payment info.

  • Receive the OTP to verify your account.

  • You are successfully become VIP2.

  • The free bonus is automatic in your wallet. It means you join Register promotion.

03

Why Can't I Join a Promotion?

  • Check if you are up to VIP2

  • Check if you are in another promotion.

  • Check the rules of promotion. Some promotions have certain rules that only for qualified players.

  • Check if the promotion applied needs CS approve.

04

How to Withdraw?

  • Visit "Cash Center" and click "Withdrawal"

  • Fulfil the amount that you want to cash out.

  • Submit the request.

05

I Can't Visit Swerte99. What Can I Do?

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